Neutral Electric Scooter Max Speed 45KM

Model: J-11 MAX

Brand: Neutral

Key Specifications:

• Tire Size: 11-inch inflatable off-road tires
• Motor Power: 1200W
• Battery Capacity: 48V-18Ah
• Maximum Load: 150KG
• Maximum Speed: 45KM/H
• Range: 50-55KM
• Drive Mode: Rear wheel drive
• Braking System: Front and rear double disc brakes
• Mobile Phone Charging: Supported
• Waterproof Rating: IPX5
• Total Weight: 30.3KG
• Packaging Dimensions: 1130×290×410mm

Important Notes:

• Once the package has been shipped, it cannot be intercepted. Therefore, cancellations are not accepted after shipment.
• ABE Certification: Without ABE certification, the scooter cannot be registered for a license plate.
• Wholesale Delivery: Orders are shipped on pallets, with each pallet containing 10 scooters.

After-Sales Terms:

1. Returns within 7 Days: If the customer does not like the product and has not used it (confirmed with pictures/videos), a return for a refund is possible. Customers must notify us in advance and return the product using our logistics channels at their own expense.
2. Returns within 30 Days: If a major product quality issue (e.g., battery, motor, controller failure) arises within 30 days of receipt (confirmed with pictures/videos), we will provide replacement parts with free shipping. Customers can repair the item themselves. If they prefer a full return instead, we will process a refund for the total amount.
3. Warranty Coverage: The battery, motor, charger, and controller are guaranteed for 6 months from the date of receipt.